All in-person sessions and classes run 50 minutes. Virtual sessions run 45 minutes.

Sticky socks must be worn in the studio.

Clients must wipe down equipment after use.

Full payment is required prior to scheduling.

Instructors for classes are subject to change without prior notification.

Clients must arrive 5 minutes prior to class or risk forfeiting their spot to a waitlisted client. 

Clients are not permitted to join a class if they are more than 10 minutes late.

Intermediate and Advanced classes require the studio's permission to join. All new clients must start with at least one Beginner class for level assessment before being allowed to join more advanced classes.

Unlimited class packages are set to auto-renew. Clients may cancel anytime prior to a monthly or 3-month renewal. To cancel any auto-renew packages, email info@pilatesloftny.com. 

Unlimited class packages limit clients to one class per day.

All classes and sessions are subject to a 12-hour cancellation policy.​ Unlimited class packages are charged a $15 late-cancel fee. All other class and session packages are charged in full for any late cancelations. 

Privates and Duet Sessions can be scheduled up to 4 hours before the desired time. To see availability within 4 hours, please call the studio. Sessions are by appointment only.​

Intro Packages expire 1 month after purchase. All other class and session packages expire 12 months after purchase.​

Gift Cards expire one year after purchase. Packages purchased with gift cards are subject to coordinating expiration dates.

All sales are final. No refunds, exchanges, extensions, or transfers on any purchased services

Parking is available in the front of the building and the back of the building. There is also street parking directly across the street.